Auto Credit Analyst (Underwriter) ? DFW - Career Search Network
Overview:
Santander Consumer USA Inc. (?SC USA?) is a leading consumer finance company, whose core business is indirect, direct and third-party originations and servicing of auto loans. With its Drive?, Santander Auto Finance and RoadLoans.com? brands, SC USA?s finance programs help consumers with less-than-perfect credit purchase vehicles. The company began originating loans in 1997, and is headquartered in Dallas with satellite offices throughout the U.S. We are owned by global banking leader Banco Santander (NYSE: STD), which was named ?Best Bank in the World? by EuroMoney Magazine, and one of the ?Top 10 Safest Banks? by Global Finance Magazine.
Associates who work for SC USA are provided with comprehensive benefits, including a Medical PPO, Dental and Vision plans, 401(k) with 100% matching up to 6%. Employees also receive Paid Time Off, paid holidays, Life/LTD/STD Insurance as well as numerous voluntary products such as Medical and Dependent Care FSA, and more. SC USA is an equal opportunity employer. Visit us online at www.SantanderConsumerUSA.com.
Responsibilities:
Summary of Responsibilities:
The Carmax Analyst is responsible for funding retail installment contracts, reviewing and analyzing credit information as well as performing risk analysis of new loan requests from assigned Carmax dealerships.
Essential Functions:
Responsible for managing a queue of customer files with limited supervision or guidance.
Performs verifications to ensure credit guidelines are achieved.
Use analytic skills to assess accuracy of verifications, calculations and data.
Provide world-class customer service through daily interaction with all customers.
Analyze credit applications based on Santander Consumer USA?s (SCUSA) published Carmax program.
Follow up with Carmax Finance Support division on pending contracts.
Assist in resolving problems that may arise on pending contracts.
Building and fostering relationships with assigned customers to support SCUSA?s growth targets through the following activities:
Provide training on SCUSA?s current and new programs.
Follow-up on current approvals.
Support Originations associates (Credit, Funding and Sales) as needed to ensure customer satisfaction and advocacy.
Decision and/or communicate loan approvals, conditions and declines; rehashing when necessary to obtain approvals.
Answer in-bound calls to provide resolution or, if needed, manage the escalation required for issues, questions, requests.
Utilizes creative methods to generate results and to foster teamwork.
Identifies appropriate title work for various states.
Assist with other lines of business as directed by management and business needs.
Other Functions:
Special projects as requested.
Performs other duties as assigned.
Participation in team related activities and meetings.
Working Conditions:
Overtime work may be required throughout the year.
Coverage must be provided during Carmax business hours, 8am-11pm.
Shifts and/or schedules will change throughout the year as directed by management and business needs, flexibility required.
Schedules will include some evening, weekend and holiday shifts.
Qualifications:
Requirements:
Bachelor?s Degree preferred; equivalent combination of education and experience may be substituted for degree.
Two (2) years experience in the financial services industry required; auto-finance experience and specialty finance experience a must.
Detailed understanding of credit bureau reports.
Excellent verbal and written communication skills.
PC/Windows skills ? including Microsoft Office.
Ability to maintain confidentiality.
If you?re interested, please contact Nicole at nprior@santanderconsumerusa.com. You may also apply online at https://jobs-santanderconsumerusa.icims.com/jobs/4675/carmax-analyst/job.
Source: http://search4uinc.com/2012/10/auto-credit-analyst-underwriter/
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